Services & Pricing


VelocityCare by Carilion Clinic provides urgent care medical services for non-life-threatening illnesses and injuries. Our clinic is “first come, first served” with options to walk in or reserve a spot online prior to arrival. Reserving a spot online is not considered an appointment, though you will choose a specific time to arrive. The Save a Spot feature helps us anticipate medical needs so that we can see you with the shortest wait time possible. You may still have a short wait upon arrival depending on the urgency of other patients’ conditions and the overall number of patients seeking care at a particular time.

To schedule a video visit with a VelocityCare provider using MyChart, call 540-769-0985.

Or access 24/7 urgent care through our Carilion Now app.

  • Allergic reactions
  • Back injuries
  • Bee stings
  • Upper respiratory illnesses, coughs, colds, and sore throats
  • Earaches
  • Eye infections/irritations
  • Minor burns
  • Minor cuts and wounds
  • Rashes
  • Sports-related injuries
  • Sprains
  • Occupational health services
  • On-site lab and X-ray services
  • COVID-19 Testing (provider visit required)
  • Flu shots
  • Sports physicals
  • Routine and seasonal vaccinations


VelocityCare by Carilion Clinic is an affordable, cost-effective alternative to emergency room visits and is available when other care is not. The cost of a visit will vary depending on the care you need and the services we provide. We are committed to providing outstanding urgent care services with outstanding value. VelocityCare accepts many insurance plans; your copay will be based on your insurance carrier's plan requirements. Your co-pay or deposit will be due at the time of service.

VelocityCare offers discounted costs for services that are paid in full at the time of service and for patients who prefer to pay out-of-pocket for their visit. The VelocityCare team will assist you in getting the best value out of your health care dollar.